Customer Testimonials
Check on trailer brake controller
Very easy to book appt online, very quick and easy to drop vehicle off for service and come back to pick up later. Great price for full oil change! Lady that helped me was super nice but forgot name.
From booking the appointment to service taking care of my recall, the staff and service were great!! Thank you!
Quick service and inspection.
Several items fixed on my Acura RSX - now runs great!
Great crew taking care of customers. I could do without the videos but some people like that.
I had a pleasant stay while I waited for my car and a new set of keys...
Warranty work
super easy to make the appointment, quick service and great shuttle!
Brian, our service manager, is excellent. I never worry about them trying to oversell any service. He is honest and truly cares about his customers. Thanks Brian and Ken Garff Ford in Mesquite.
They treated me with respect and telling me what was wrong with my car was explained very well.
An excellent buying experience! I worked with Anna and she was very pleasant to work with. Got me in and out very quickly into the vehicle we wanted! I'd highly recommend!
Oil changes are always a breeze! Easy to schedule, quick and efficient, and I feel like they truly care about me as a customer.
Brian and his crew always do a wonderful job.. thanks..
Brian has always taken care of me he is most wonderful service man he is very thoughtful very kind respectful and very helpful he listens to you he helps you get through the things that need to be done on your car he tries to do whatever he can to help you with anything that needs to be done I am so grateful that you have him there as an employee because I feel very happy when I come in and he is the one that's there and I think Brian with all my heart for all the thoughtful ... Read More Google - Aug 20, 2026
Great staff
Very good T C is very customer friendly !!!
My service advisor, Aly, was awesome. She took charge of my situation, and got my car in for warranty related concerns. Her team quickly evaluated my car and my concerns were alleviated. Great job!!
Good people and on time
Excellent service. Easy to schedule and easy check in process.
Needed a new battery
All good! Oil adjustment only. Zero price Perfect! Great customer service always!
Really happy with service department...free shuttle, car wash, and reasonable prices. They seem honest and don't try to oversell unnecessary work. Service advisors, especially Aly, are great. Much better than my local dealer in Page, AZ
Great employees, through inspection of my truck,a little pricey but there are certain procedures you want to be done by certified technicians of Ford only!!...Jeff
Super attentive, respectful sales agent and sales manager (GM). Great service to complete the installation of the truck's cover. Will continue to recommend Ken Garff Ford to my network of people.
Did a great job servicing my Mach 1. Changing the oil can be a mess, the tech did a great job preventing and cleaning up the skid pan area. Checked all the fluids, and allowed me to look under the car. The Service Advisor was pleasant to work with and listened to my concerns. Thanks Mesquite Ford.
Very friendly staff.
Easy to make appointment to get my service request. Previously had purchased the oil package
Had vehicle issues with our Superduty while driving back to CA and was lucky enough to be near their dealership. Service was fast to identify the issue and provide options, and had us back on the road in a short time. Definitely was a life-saver!
Very friendly. Competent people. All of my expectations were met. Could not ask for more. Great people !!!!!
Every time I go here I get the BEST service. Always nice to find a great dealership, highly recomend these guys
Brian at the front service desk is always amazing! He really cares for hia customers!
Customer service is awesome!
Great people, great service. We are so glad we purchased our 2022 Hybrid Escape from Mesquite Ford. I would recommend them to anyone. We are seniors and treated like family members.
Very knowledgeable and efficient service for my Subaru! They are so accommodating and explain what needs to be done in a way I understand. We love to take our vehicles to them for routine service and repairs.
TC took very good care of us and got us back on the road thank you again
Always very nice and professional. And offer information.
Great service. Great people. Very helpful. We had to stay over night before part came in. They gave us rides from hotel and back. The tech was awesome !! Service manager and all service guys are awesome!! Great guys!! Brain, Jason, Carl the master tech!! Thank you all. We made it home and still going. Many many thanks
The service department's awesome!
Great 👍
Brian was great to deal with and service seem to be completed promptly.
Brian is such a good service person. Very honest and easy to deal with.
Aly is a great person to work with ..she is definitely on point ..body health is reliable and trustworthy definitely will be back
1 issue is I brought my car in the following day due to the oil service date did not get reset. I have noticed that the message is still coming up that a oil change is overdue since May even though ithe oil change has been done
Very good service and fast
Aly was a wonderful specimen of a human being and service advisor. 10 out of 10
Fast. effi ient service
Friendly and fast service
They have always been so professional. Whenever I have taken my vehicle to their dealership for service. The staff has been fantastic. They keep you informed. They keep you to know what's going on with your car by text or by calling you about talking to you in person when I wait in the waiting area and the waiting area is very comfortable. Thank you
Excellent service. Easy to get appointments and always on time even early occasionally. Friendly staff. Very accommodating.
This dealership stands by their product and work. Exceeded expectations.
The service was excellent, I was brought in on time and T an my service writer explained everything to before and after the repair
Always great customer service.
Brian Mickelson is very helpful. He explains everything that needs to be fixed in my car. The mechanics, I feel,are quick and efficient.
Fast, friendly and fair.
Quick efficient service. Minimal wait time.
Once the parts were located the service was on time and quick.
Aly at service took care of my needs in a very timely and proffessional manner.
The experience was better than I expected. I was not able to purchase the package I had requested but my cost was very reasonable. I’m assuming the work was done correctly.
We came in after having our car jumped because of dead battery. The service department staff were great! They were professional and knowledgeable.
Fast service in and out sooner then expected.
Ken Garf has always been very professional and accommodating. We feel they are sensitive to our needs and there is absolutely no pressure from them. We intend to purchase all our future vehicles from Ken Garf.
Everyone was friendly and seemed to listen to what we needed, Of course not every thing was perfect,