Customer Testimonials
Aly was a wonderful specimen of a human being and service advisor. 10 out of 10
Fast. effi ient service
Friendly and fast service
They have always been so professional. Whenever I have taken my vehicle to their dealership for service. The staff has been fantastic. They keep you informed. They keep you to know what's going on with your car by text or by calling you about talking to you in person when I wait in the waiting area and the waiting area is very comfortable. Thank you
Excellent service. Easy to get appointments and always on time even early occasionally. Friendly staff. Very accommodating.
This dealership stands by their product and work. Exceeded expectations.
The service was excellent, I was brought in on time and T an my service writer explained everything to before and after the repair
Always great customer service.
Brian Mickelson is very helpful. He explains everything that needs to be fixed in my car. The mechanics, I feel,are quick and efficient.
Fast, friendly and fair.
Quick efficient service. Minimal wait time.
Once the parts were located the service was on time and quick.
Aly at service took care of my needs in a very timely and proffessional manner.
The experience was better than I expected. I was not able to purchase the package I had requested but my cost was very reasonable. I’m assuming the work was done correctly.
We came in after having our car jumped because of dead battery. The service department staff were great! They were professional and knowledgeable.
Fast service in and out sooner then expected.
Ken Garf has always been very professional and accommodating. We feel they are sensitive to our needs and there is absolutely no pressure from them. We intend to purchase all our future vehicles from Ken Garf.
Everyone was friendly and seemed to listen to what we needed, Of course not every thing was perfect,
The service is outstanding. We have strongly recommended this dealership to our neighbors, who purchased vehicles!
I bought my car here over 13 years ago and have been coming here for service since then. I have experienced the very best in service and courtesy.
Aly did a great job in keeping me informed, and service was great and finished earlier than expected.
Service manager recommended new rear shocks to fix the problem. I was somewhat unsure if that was the problem, but it was amazing how much better my truck was after. Thanks so much
I received free oil change with my car purchase. An email was sent as a reminder so I set up my appointment on line, which was very easy to navigate. When I went in for service they were very nice and personal. I love it when establishments remember who you are by name. They allowed me to pick my car up after work and even gave me a free car wash.
Routine service completed while I wait in comfortable waiting area has always been completed to my satisfaction.
The crew did a great job servicing my F450. Very clean and tidy shop. Service people, TJ was very good at getting me in and notifying me when the truck was ready. Thanks again
The lady running the service counter was very knowledgeable and friendly. The service was quick and on time. I waited in the customer lounge and watched TV and had a soda from there complimentary fountain. Rated my experience 10 out of 10 for me.
Excellent service and professional service and kindness for all work that was done. Thank you for the service.
I was treated excellent and the service was done when they said it would be
Very helpful, quick service. Gave me a ride home and back- awesome!
Routine Service found that I had a nail in my tire. I appreciate them finding it and taking care of the issue at a reasonable price
Great people, accommodating very knowledgeable, great experience , relaxing , will be back. Clean and comfortable environment
Witt the serviceman that helped me...not only helped me but my horse who was in the trailer when I broke down. He was very.kind and attentive!
Took care of the car. Everything was great
The service writer listened to the issue with my car and took carre of it under warranty
I got my car serviced and all the extras that needed to be done in the same day!
It was pleasant dealing with them I think Ken Garff could of offered me more for my trade ins but it is what it is
Great easy car buying experience no pressure. Fausto and Tyler were great.i will be definitely returning for our next car purchase . Thanks again.
Excellent customer service and It was easy to schedule an appointment and it was an easy wait for my oil change that I got.
I messed up my service appointment days and they were so accommodating. Got me in and out right away. Definitely recommend this service department.
Quick to get in for service.
We received excellent customer service! Bu using a car is stressful and complicated… usually. However, the help we received at Ken Garff to purchase the vehicle that will meet our needs was fantastic!!! I appreciate the time and consideration that Victor took to explain and recommend different vehicles. Very happy with our car buying experience!
Always a pleasure working with Brian. He is the reason I continue to use this Ford dealership.
Everything went smoothly and right on time. I true appreciated the excellent communication, both in person and via text. I appreciate working with Brian. He is very friendly and was very informative. I felt my car and I were in good hands.
Good place. Good people. Excellent service.
Detailed information With reasonable options
Great experience. Service advisor, TC, was great as always. Bill, the shuttle driver, was extremely pleasant., Always have a good experience with Ken Garff Mesquite Ford.
Service managers are great, courteous kind, and very helpful. They get me in when I want get me out quick the buy three deal has worked great for me. I bring my vehicles down to Mesquite when we come in the in the winter and they all taken care of this is where I do all my service work thank you very much. You do a good job.
they got me right in and tried to get me out as soon as possible but they did miss a secondary problem and i had to take it back in for another day. they made it right on the labor however and i am happy with the result.
It was a wonderful experience. We bickered back-and-forth a little bit on the price. They came to an agreement and it was awesome. Everyone involved did a wonderful job.
They made the process of buying a car easy they found financing for me that worked within my budget and sold me a wonderful car. Thank you very much. This is the second car we have bought there.
Came in to get an oil change was only there about an hour and went well.
Great service extremely fast. This was one of the easiest service that I’ve ever encountered
Everything went great We had a long drive home and they checked us out got us a new battery and have had no problems since!! So thankful they got us in and out so quickly
Friendly service. Well taken care of from service rep. My concerns were answered and taken care of.
They go out of their way to help you get exactly what you need. Friendly staff.
Very professional and friendly
Great service department with people who care and respond to customer requests without hesitation. I have never been treated with the care and kindness that Brian and his crew provide.
Always courteous, helpful and professional. T.C. was friendly and easy to work with. We are very pleased with our local Ford dealer!
People were great job was completed just needed different paperwork results. Ford issue. Overall good
On time and friendly service.
Quick and efficient.
Treatment was great. Always have a great service experience. Brian does a great job and treats customers right.
Scheduled an oil change and they did a great job. The service was great and I was on the road about 40 minutes later.
Service is great great communication love that they have a shuttle price was reasonable. Thank you.
The people at this dealership are the nicest, easiest people to work with. Not only did Victor get me the exact vehicle I wanted, it had more options and a better deal than expected.
Nice people
Mesquite Ford always treats us right! Latest was a battery issue (less than 3 years old) in my Maverick. Replaced under warranty.
Dealer was really straight forward. I flat out set my expectations and what I was looking for and they happily assisted in making it a smooth transaction. Very low pressure environment and Tyler was great to work with.
Shop & Compare. Then contact Dave Heath for the best deal on a vehicle purchase at Ken Garff Mesquite Ford.
Great place to have car service and work on Everybody there are very friendly and professional
I received good service; I was able to make an appointment in person. Dropped my car off and was shuttled to my home and shuttled back to the service center when my car was competed. The service adviser was friendly and professional.my experience was all good. Thanks
TC is the hardest working team member at Ken Garff. Great people, great service. Would recommend them to anyone from St. George.St. to Vegas!!!!