Customer Testimonials
Every time I go here I get the BEST service. Always nice to find a great dealership, highly recomend these guys
Brian at the front service desk is always amazing! He really cares for hia customers!
Customer service is awesome!
Great people, great service. We are so glad we purchased our 2022 Hybrid Escape from Mesquite Ford. I would recommend them to anyone. We are seniors and treated like family members.
Very knowledgeable and efficient service for my Subaru! They are so accommodating and explain what needs to be done in a way I understand. We love to take our vehicles to them for routine service and repairs.
TC took very good care of us and got us back on the road thank you again
Always very nice and professional. And offer information.
Great service. Great people. Very helpful. We had to stay over night before part came in. They gave us rides from hotel and back. The tech was awesome !! Service manager and all service guys are awesome!! Great guys!! Brain, Jason, Carl the master tech!! Thank you all. We made it home and still going. Many many thanks
The service department's awesome!
Great 👍
Brian was great to deal with and service seem to be completed promptly.
Brian is such a good service person. Very honest and easy to deal with.
Aly is a great person to work with ..she is definitely on point ..body health is reliable and trustworthy definitely will be back
1 issue is I brought my car in the following day due to the oil service date did not get reset. I have noticed that the message is still coming up that a oil change is overdue since May even though ithe oil change has been done
Very good service and fast
Aly was a wonderful specimen of a human being and service advisor. 10 out of 10
Fast. effi ient service
Friendly and fast service
They have always been so professional. Whenever I have taken my vehicle to their dealership for service. The staff has been fantastic. They keep you informed. They keep you to know what's going on with your car by text or by calling you about talking to you in person when I wait in the waiting area and the waiting area is very comfortable. Thank you
Excellent service. Easy to get appointments and always on time even early occasionally. Friendly staff. Very accommodating.
This dealership stands by their product and work. Exceeded expectations.
The service was excellent, I was brought in on time and T an my service writer explained everything to before and after the repair
Always great customer service.
Brian Mickelson is very helpful. He explains everything that needs to be fixed in my car. The mechanics, I feel,are quick and efficient.
Fast, friendly and fair.
Quick efficient service. Minimal wait time.
Once the parts were located the service was on time and quick.
Aly at service took care of my needs in a very timely and proffessional manner.
The experience was better than I expected. I was not able to purchase the package I had requested but my cost was very reasonable. I’m assuming the work was done correctly.
We came in after having our car jumped because of dead battery. The service department staff were great! They were professional and knowledgeable.
Fast service in and out sooner then expected.
Ken Garf has always been very professional and accommodating. We feel they are sensitive to our needs and there is absolutely no pressure from them. We intend to purchase all our future vehicles from Ken Garf.
Everyone was friendly and seemed to listen to what we needed, Of course not every thing was perfect,
The service is outstanding. We have strongly recommended this dealership to our neighbors, who purchased vehicles!
I bought my car here over 13 years ago and have been coming here for service since then. I have experienced the very best in service and courtesy.
Aly did a great job in keeping me informed, and service was great and finished earlier than expected.
Service manager recommended new rear shocks to fix the problem. I was somewhat unsure if that was the problem, but it was amazing how much better my truck was after. Thanks so much
I received free oil change with my car purchase. An email was sent as a reminder so I set up my appointment on line, which was very easy to navigate. When I went in for service they were very nice and personal. I love it when establishments remember who you are by name. They allowed me to pick my car up after work and even gave me a free car wash.
Routine service completed while I wait in comfortable waiting area has always been completed to my satisfaction.
The crew did a great job servicing my F450. Very clean and tidy shop. Service people, TJ was very good at getting me in and notifying me when the truck was ready. Thanks again
The lady running the service counter was very knowledgeable and friendly. The service was quick and on time. I waited in the customer lounge and watched TV and had a soda from there complimentary fountain. Rated my experience 10 out of 10 for me.
Excellent service and professional service and kindness for all work that was done. Thank you for the service.
I was treated excellent and the service was done when they said it would be
Very helpful, quick service. Gave me a ride home and back- awesome!
Always friendly and helpful . Help set me up with new rim and tires.
Great people, accommodating very knowledgeable, great experience , relaxing , will be back. Clean and comfortable environment
Witt the serviceman that helped me...not only helped me but my horse who was in the trailer when I broke down. He was very.kind and attentive!
Took care of the car. Everything was great
The service writer listened to the issue with my car and took carre of it under warranty
I got my car serviced and all the extras that needed to be done in the same day!
It was pleasant dealing with them I think Ken Garff could of offered me more for my trade ins but it is what it is
Great easy car buying experience no pressure. Fausto and Tyler were great.i will be definitely returning for our next car purchase . Thanks again.
Excellent customer service and It was easy to schedule an appointment and it was an easy wait for my oil change that I got.
I messed up my service appointment days and they were so accommodating. Got me in and out right away. Definitely recommend this service department.
Quick to get in for service.
We received excellent customer service! Bu using a car is stressful and complicated… usually. However, the help we received at Ken Garff to purchase the vehicle that will meet our needs was fantastic!!! I appreciate the time and consideration that Victor took to explain and recommend different vehicles. Very happy with our car buying experience!
Always a pleasure working with Brian. He is the reason I continue to use this Ford dealership.
Everything went smoothly and right on time. I true appreciated the excellent communication, both in person and via text. I appreciate working with Brian. He is very friendly and was very informative. I felt my car and I were in good hands.
Good place. Good people. Excellent service.
Detailed information With reasonable options
Great experience. Service advisor, TC, was great as always. Bill, the shuttle driver, was extremely pleasant., Always have a good experience with Ken Garff Mesquite Ford.
Service managers are great, courteous kind, and very helpful. They get me in when I want get me out quick the buy three deal has worked great for me. I bring my vehicles down to Mesquite when we come in the in the winter and they all taken care of this is where I do all my service work thank you very much. You do a good job.
they got me right in and tried to get me out as soon as possible but they did miss a secondary problem and i had to take it back in for another day. they made it right on the labor however and i am happy with the result.
It was a wonderful experience. We bickered back-and-forth a little bit on the price. They came to an agreement and it was awesome. Everyone involved did a wonderful job.
They made the process of buying a car easy they found financing for me that worked within my budget and sold me a wonderful car. Thank you very much. This is the second car we have bought there.